Terms and Conditions
Effective Date: 01-01-2025
Welcome to Longsho-1959! These Terms and Conditions ("Terms") govern your use of our website (https://www.longsho-1959.in), services, and any related content provided by Longsho-1959 ("we," "our," or "us"). By accessing or using our website, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our website.
1. General Information
Longsho-1959 is owned and operated by an individual. We provide an online platform for purchasing clothing and related items. One-time payments are accepted for goods and services purchased through our website.
2. Accounts
2.1 Account Creation Users may create an account on our website to access certain features and services. When creating an account, you must provide accurate and complete information. 2.2 Account Responsibilities You are responsible for maintaining the confidentiality of your account information, including your password. You are responsible for all activities that occur under your account. Notify us immediately if you suspect any unauthorized access or breach of your account security.
3. User-Generated Content
3.1 Content Submission Users may create and/or upload content to our website. By submitting content, you represent and warrant that: You own or have the necessary rights to share the content. Your content does not violate any laws, third-party rights, or these Terms. 3.2 Content Usage You retain all rights to the content you upload. However, by uploading content to our platform, you grant us a limited, non-exclusive license to display your content on our website for promotional and operational purposes.
4. Purchases
4.1 Payment All purchases made through our website are one-time payments. Prices are displayed in Ruppees. 4.2 Order Confirmation You will receive an email confirmation upon successful payment. We reserve the right to cancel orders due to errors, stock issues, or suspected fraudulent activity. 4.3 Refunds and Returns : Refunds are available within 14 days of purchase for unused items in their original packaging. Refunds will be processed within 7-10 business days after receiving and verifying the returned product. The refunded amount will be credited to the original payment method or customer"s bank account.
5. Intellectual Property
All content on our website, including our logo, visual design, trademarks, and any proprietary materials, is the exclusive property of Longsho-1959. Unauthorized use is prohibited.
6. Feedback and Suggestions
If you provide feedback or suggestions, we will not use this feedback without your explicit agreement or compensation. We value your input and encourage you to reach out to us with your ideas.
7. Prohibited Activities
Users must not: Use our platform for unlawful purposes. Upload or share harmful, offensive, or defamatory content. Attempt to interfere with the website’s functionality or security.
8. Limitation of Liability
To the extent permitted by law, Longsho-1959 is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
9. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be effective upon posting. Continued use of the website after changes constitutes acceptance of the new Terms.
10. Returns
Returns are accepted within 14 days of delivery for items that are unused, in their original packaging, and accompanied by the original invoice. To initiate a return, please contact our support team at support@longsho-1959.in with your order details. Once the returned product is received and inspected, we will notify you of the approval or rejection of your return.
11. Refunds
If your return is approved, the refund will be processed within 7-10 business days after the returned product is inspected. The refund will be credited to the original payment method or to your bank account as per your preference. Please note that shipping charges, if applicable, are non-refundable.
12. Cancellations
Order cancellations are not supported once the order has been placed. However, if you notice any errors in your order, please contact us immediately at longsho1959ls@gmail.com or +91-9958321933, and we will assist you in resolving the issue.
13. Non-Returnable Items
Certain items, such as personalized or final-sale products, are not eligible for returns or refunds. This will be mentioned in the product description.
14. Shipping Policy
We strive to deliver your orders as quickly as possible. Standard shipping timelines are as follows: - Minimum: 3-5 business days - Maximum: 7-10 business days Shipping times may vary based on the destination and order size. Customers will be notified via email with a tracking ID once the order has been dispatched.
15. Contact Information
For any inquiries or support, please reach out to us: Phone: +91-9958321933 Email: longsho1959ls@gmail.com Address: TSEWANG DORJEE, HOUSE NO 22, RANGZEN CAMP TIBETAN COLONY, SANJAULI, SHIMLA URBAN(T), PO:SHIMLA East, DIST:SHIMLA, HIMACHAL PRADESH, 171002